Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly: name, email, payment information (handled entirely by Stripe), account listings, and communication with other users. We also collect usage data including pages visited, search queries, and browser/device information.
How We Use Your Information
We use your information to: operate the marketplace and process transactions; verify seller identities via Stripe KYC; send transactional emails (payment received, dispute updates, etc.); improve our platform through aggregate analytics; prevent fraud and enforce our Terms of Service.
Stripe & Payment Data
Payment processing is handled entirely by Stripe. SocialQX never stores full credit card numbers or banking details. Stripe's privacy policy applies to all payment data. Stripe Connect is used for seller payouts and Stripe's KYC process handles identity verification.
Data Sharing
We do not sell your personal information. We share data with: Stripe (payment processing); Supabase (database infrastructure, processing data on our behalf); and law enforcement when required by law. The sales ledger shows anonymized transaction data only.
Data Retention
We retain account information for the life of your account plus 7 years for legal compliance. Transaction records are retained for 7 years. You may request deletion of non-transactional data at any time.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal data. EU/UK residents have additional rights under GDPR. California residents have rights under CCPA. Contact privacy@socialqx.com to exercise your rights.
Cookies
We use strictly necessary cookies for authentication and session management. We use analytics cookies (opt-out available) to understand usage. We do not use advertising cookies or sell data to ad networks. Our products are ad-free.
Contact
Privacy inquiries: privacy@socialqx.com. Data Protection Officer: dpo@socialqx.com.